The operating system for the aesthetic clinic.
Start with the essentials: Inbox, enquiries and bookings. Add consultation, consent, treatment-room work, stock, documents, compliance, reporting, finance and AI when your clinic needs them. One platform, one record, one source of truth.
Start with what your clinic needs.
Begin with Inbox and bookings, then switch on the wider clinic workflow when it makes sense.
AI that works inside the clinic workflow.
AI is built into the operating layer, helping your team draft replies, summarise context, prepare documents and reduce repetitive admin across the clinic. It stays draft-first, review-led and under clinic control.
Explore AI Assistance- Draft patient replies from enquiry context
- Summarise consultation and treatment information
- Prepare document and compliance drafts
- Surface clinic knowledge when the team needs it
- Keep review and approval inside the workflow
Explore the clinic workflow
Start with the core. Add each area when your clinic is ready for it.
Start here
Inbox handles all incoming enquiries and bookings in one qualified pipeline. This is where the record begins.
Add to the workflow
Switch these on as your clinic grows into them. Each one connects to the clinical record without disruption to what is already running.
- Consultation Structured clinical conversations that lead to a defensible plan.
- Consent Versioned, signed and bound to the treatment it authorises.
- Treatment Room Notes, photos and products captured live, not late at night.
- Stock and products Stock movement deducted from the clinical event, not guessed.
- Documents and evidence Every paper trail attached to the event it evidences.
- Compliance and QMS Inspection-ready as a by-product of running the day.
Intelligence and business view
AI, reporting and finance draw directly from the clinical record. Numbers that mean something because the source is the event itself.
What an aesthetic clinic actually looks like at 16:00 on a Friday
None of this is anyone's fault. It is what happens when a clinic runs on five tools that were never built to speak to each other. The work is real. The record is fragmented.
- Front of clinic
Enquiries arrive on every channel
Email, WhatsApp, Instagram, web forms, walk-ins, referrals. The clinic answers what it can see, and quietly loses the rest.
How AestuteOS handles intake - Consultation
Consultation requests vary in quality
Some patients are ready. Some are exploring. Practitioners spend the first ten minutes rebuilding context that the channel already had.
How AestuteOS structures consults - Consent
Consent forms scatter across folders
Versions live in PDF inboxes, shared drives and clipboards. When something needs checking, the signed form is rarely the first thing found.
How AestuteOS holds consent - Treatment room
Records get completed late
Notes, photos and products used are written up at the end of the day, or the end of the week. The detail fades with each hour that passes.
How the treatment room flows - Stock and products
Stock usage is hard to trust
Open vials, wastage and exact units used rarely match the spreadsheet. Cost per treatment is an estimate, not a figure.
How stock ties to treatment - Reporting
Reporting does not show what is profitable
Revenue is visible. Margin is not. Which treatments earn, which practitioners run lean, which channels actually convert, the picture is partial.
How AestuteOS reports the truth
Every serious patient journey moves through a Treatment Event.
Not a disconnected set of tools. The consent that authorised the work, the notes taken in the room, the photos, the products used, the close-out and the evidence behind it, all stay on one record, in one place, in order.
It is what makes a clinical platform feel like a platform, and not a folder of unrelated screens.
- Consent Signed and versioned
- Notes Captured in the room
- Photos Before and after
- Products used Batch, lot and units
- Evidence Audit-ready
- Close-out Reviewed and signed
Enquiries, bookings and every inbound channel.
From consultation plan to treatment close-out.
Stock, documents and compliance driven by the clinical record.
Numbers, AI and finance drawn from the same record.
Aesthetic medicine and cosmetic surgery, taken seriously.
AestuteOS is built for clinics that treat their clinical record as the heart of the business, not a side-effect of it.
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Aesthetic medicine clinics
Injectables, skin, laser and energy-based device clinics that run complex treatment plans week to week.
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Cosmetic surgery clinics
Surgical practices that move patients from enquiry to consent to theatre to follow-up, with serious documentation.
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Clinics with longer consultations
Practices where suitability, medical history and planning take time, and the conversation needs to be on the record.
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Clinics handling real enquiry volume
Practices where leads arrive on five channels at once, and the front-of-clinic team needs help triaging without losing anyone.
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Clinics that want operational control
Owners who want stock, margin, compliance and outcomes traceable to the treatment, not assembled at quarter end.
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Multi-practitioner and multi-site
Clinics with several practitioners, several rooms or several sites who need one shared clinical record.
See how AestuteOS would fit your clinic.
Start with an interactive demo of the workflow. If it feels right, we can then work out the best next step for your clinic.